How do I connect to my VPS?

On the control panel we recommend using the serial console button to access it. However, if you would like to access it via your desktop PuTTY should be used.
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how do I cancel my service?

Make sure you copy what you need from your service. After contact our support and we can cancel...

How can I add more IP addresses?

Most services have a “add extra” option button but you could email us if you forgot...

How long do I have to get a full refund?

We offer up to 24 hours after your purchase for a full refund.

I get an error when I try to change my root password

The password you’re using has characters that are now allowed. Our suggestion is to...

What are your live chat hours?

Our live chat is online 24/7.